Joel is co-head of the firm’s Technology Contracting Practice and co-head of the firm’s Payments and Cards practice. Joel advises clients in Canada and the United States on strategic commercial transactions involving technology development and procurement, outsourcing, payment systems, fintech, blockchain, cloud computing, digital and e-commerce solutions, data distribution, privacy compliance and breach response, and consumer protection. His clients include financial institutions, technology service providers, retailers, pension funds, government agencies and companies in the asset management, energy and securities sectors.
As we enter the Fourth Industrial Revolution, Business 4.0 enterprises need to transform their workplace to truly be able to address digital disruption.
As the modern workplace demands interdisciplinary, T-shaped digital skills (depth of domain specialization and width of multipurpose technology skills), IT and talent sourcing strategies will need to be reimagined.
This discussion forum will focus on how new ways of working & org structures, AI powered knowledge & collaboration, quantified self, gamification and persuasive design will help reimagine workplaces as intelligent automation continues to reduce the need for human cognitive capability for a wide variety of repeatable tasks. Interdiscipinary teams made up of full time, part-time, and freelance employees will collaborate in an agile manner to deliver on a perpetual state of enterprise transformation. In summary, transforming customer experience in a digital world is impossible without transforming employee experience.
Our keynote speaker for this session will be Ashok Krish - Global Head, Digital Workplace at Tata Consultancy Services. Ashok will be joined on the panel by Alice Thomas, Chief Digital Technology Officer from Sun life financial and Tony Olvet, Group Vice President, Research at IDC Canada. The panel will be moderated by Joel Ramsey, Partner Torys LLP
Ashok Krish - Global Head, Digital Workplace at Tata Consultancy Services
Ashok helps customers imagine the future of work for their employees.
His global team works at the intersection of design, technology and behavioural science, and helps conceptualize and implement modern, persuasive and immersive intranets, collaboration and learning experiences.
Ashok additionally heads the Digital Workplace Reimagination initiative within TCS, designing/building and implementing social collaboration, HR apps and Microlearning platforms for 400,000+ associates.
Outside the office, Ashok is an open source enthusiast, a classical violinist, guitarist, amateur cellist, columnist for various newspapers, as well as a former radio jockey.
Alice Thomas, Chief Digital Technology Officer
Alice is the Chief Digital Technology Officer at Sun Life Financial. Alice joined Sun Life in 2007 and has over 20 years of experience focused on digital strategy and solutions.
In her current role Alice is responsible for technology enablement of the company’s digital strategies globally. This includes: portfolio management and governance of digital initiatives, creation and management of a global technology roadmap to support business initiatives, providing thought leadership on emerging technologies and enabling global adoption and leading a competitive technology intelligence function.
In addition, she leads a global centre of excellence for the design and delivery of digital solutions for Sun Life’s clients, advisors and employees.
Alice is also responsible for leading an Enterprise Services wide technology Innovation program, including the launch of several labs for co-creation and incubation of ideas to deliver world-class client solutions enhanced through digital channels.
She holds a BSc. in Computer Science from the University of Ottawa and an MBA from the Rotman School of Management at the University of Toronto.
Tony Olvet - Group Vice President, Research at IDC Canada
Tony Olvet is Group Vice President of the research analyst team at IDC Canada. He is responsible for managing the services and research direction of the technology market analysts in Canada. Mr. Olvet is also a member of IDC Canada's Senior Leadership Team.
The analyst team that Mr. Olvet manages helps technology vendors, IT professionals, and business executives make fact-based decisions on technology marketing, deployment and strategy. He has researched and presented on a variety of industry topics including mobility, cloud computing, and top executive technology priorities.
Moderator: Joel Ramsey, Partner Torys LLP
79 Wellington St W #3300, Toronto, ON M5K 1B1, Canada
8:00 – 8:30: Breakfast
8:30 to 9:15: Presentations, questions and discussion
9:15 – 9:30: Break
9:30 to 10:15: Panel Discussion