Transition Management - 2 Day Course

28 May 2020 @ 8:30am EDT
29 May 2020 @ 4:00pm EDT
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May 28-29: Non-Member 27 May 2020 $2500.00
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Event Details

This course focuses on the transition of a service from either an internal service delivery model to an outsourced model or from one service provider to another.

Throughout the two days, participants will learn about the need for a well-structured transition plan that includes people considerations, technology, business processes, communications, stakeholder management, financial management and cultural change.  The course also addresses the importance of identifying key stakeholders and  establishing stakeholder expectations throughout the duration of an outsourcing arrangement, including the transition phase.

This course will be of interest and value to:

Individuals from buyer, provider and advisor organizations who are, or are about to become, involved in the planning or execution of the transition phase for an outsourcing transaction. Individuals who attend will leave with in-depth knowledge of how to plan and execute a transition.

This is one of the four courses which contribute to the AOP certification program and for individuals with an AOP accreditation they will receive credits towards recertification

Transition Management runs for two full days and costs $2,500, plus applicable taxes. CORE members receive a 30% discount.

 

 

Transition Management

Day 1

Day 2

  • Introductions
  • Executing Transition: Leading Practices
  • The Outsourcing Lifecycle, Other Keys to Success.
  • Dealing with the People and Aspects of Transition

Break

Break

  • Transition Fundamentals
  • Experience from the Field

Lunch

Offshore Transition Considerations

  • Experience from the Field

Lunch

  • Transition Strategy – Why is it Critical?

Moving to Steady State

Break

Break

  • Workshop - Dealing with the Issues
  • Workshop 2

Wrap-up

End of Term Considerations: Transitioning Out

 

Governance Considerations During Transition

 

Wrap-up

28 May 2020 @ 8:30am EDT
29 May 2020 @ 4:00pm EDT

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